Adrian, John and others,
I have been following the transition to the new forum with interest as the previous mailing list was an excellent source of information to a stats newcomer such as myself.
I completely agree that the old list had problems (particularly with moderation as noted by Adrian in this thread), but as we come up to 9 months using the web forum, the uptake of these forums is poor, and I would contend that this is because a) usability and discoverability of these forums is less than the old list and b) people are missing the response via email facility.
With regard to usability (a), the current forum layout makes it very difficult to see which posts are new, and which posts have been read. This is compounded by the fact that each forum, and each topic is so disparate and hidden behind pages and pages of clicking. I have now subscribed to each forum individually (which provides a useful email update), but this is hard to find, and the updates are not very useful. I won't even mention the dreaded 'show newest replies on top' button which gets me every time.
With regard to email (b), I believe that forum engagement would be greatly increased if people could view posts, reply (and even create) new posts all via email. Through this workflow, moderation needs to be retained.
It appears that the current forum software (which appears to be custom built) is somewhat limiting. It is my understanding that there more modern forum software available (such as Discourse www.discourse.org) which would provide a siginifcantly increased feature set, while still allowing moderation. Would it be possible for Statsoc to evaluate an alternate software package to run the forums on this site?
As an example, Discourse (which is used by small and large organisations including Mozilla) allows:
- A more usable start page, detailing the most active posts from multiple forums (General, events, jobs etc), as well as who has recently commented. An example may be seen here: https://community.cartalk.com/
- All pages are mobile friendly, and Discourse also includes a mobile app (for those who love apps).
- Posts may be tagged, and a full text search is available. You can subscribe to a post, or a forum, or even a tag, to be provided with email summaries at daily, weekly or monthly intervals.
- You can fully replicate the old mailing list behaviour (and receive full post contents via email). You can respond to a message via email (just by replying), and you can create new posts via email as well.
- All posts (created either via email or web) can be moderated and approved prior to posting. Discourse also allows community moderation (e.g. flagging posts to be reviewed by a moderator).
- A full feature list is here: http://www.discourse.org/features
Forum software has come a long way since the days of BBS, and while I understand that the current forum software includes features that are desirable to Statsoc, I believe that there are benefits to considering a package 'off the shelf' with improved usability.
Discourse have a hosted option (which is expensive), but the software is open source and may be self-hosted by Statsoc relatively easily / inexpensively. There are also alternate packages which may also be worth exploring.
For your consideration.
Jaidev V.